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LLP Monthly Report – Issue 3

Introduction to Licensed Legal Paraprofessionals

The Colorado Licensed Legal Paraprofessional (LLP) initiative is a pioneering program authorized by the Colorado Supreme Court, creating a new class of legal service provider. Although not attorneys, LLPs are licensed to undertake specific legal tasks, such as preparing documents, collecting information, and offering basic legal guidance. This initiative aims to make legal services more accessible across Colorado. (See CRCP 207.1). 

Hires


During the first three months of LLP practice, we‘ve observed continued robust hiring exceeding expectations, with our LLPs being directly hired on 47 cases.  LLPs were hired on a variety of case types.  Our LLPs are based in Denver, Fort Collins, and Colorado Springs, Colorado.

LLP Hires July 1 - September 30, 2024

Of these 47 news clients, all but three were leads generated organically.

Cannibalism Rate


One of the concerns expressed by members of the bar concerning the implementation of the LLP program has been that LLPs will take away new cases from licensed lawyers practicing in this area, contrary to the goal of the Supreme Court to provide legal services for those currently going unrepresented.

Determining the actual cannibalization rate is difficult and might require interviewing the new clients personally as to the nature of their choice.  However, an inference can be made based on a comparison of forecast to actual, and how close the difference between those data points matches the actual LLP hires.

Fort Collins LLPs hired 6 new clients in September.
Fort Collins missed its September forecast hires (ALL) by 1.

Fort Collins September LLP hires

Colorado Springs LLPs hired 5 new clients in September.
Colorado Springs missed its September forecast hires (ALL) by 1.

Colorado Springs September LLP Hires

Denver LLPs hired 2 clients in September.
Denver exceeded its September forecast hires (ALL) by 1.

Denver LLP hires for September

Accurate determination of a cannibalization rate will continue to be challenging but not impossible with more data. 

Cost of Entry


One objective of the LLP program is to lower the cost of entry for consumers.  Less upfront expense helps consumers retain legal assistance from the start.  This is particularly important in communities where the cost of legal services is generally out of reach. 

While there exists some national and statewide data on the costs associated with family law representation, there does not appear to be data on cost of entry.  Accordingly, we will use a comparison of cost of entry for cases inside our firm where a lawyer is designated as primary verses where an LLP is designated as primary. 

Average Cost of Entry (Retainer)  

Attorney Listed as Primary $2,870 

LLP Listed as Primary $1,729

Three months into the LLP program, the average cost of entry for consumers is 39% lower for those hiring an LLP. 

Note: Cost of entry at our firm is heavily impacted by the SimpleStart program which can reduce a client’s retainer to $0 if the client’s credit/income/assets demonstrate low risk.  These averages cannot be compared to other firms without a similar program.  The program is available to all firm clients, regardless of whether the matter is handled by an attorney or LLP, so an internal comparison is instructive. 

Case Type


A comparison of the types of new matters for each type of provider for the first three months of the program: 

new case types for attorneys
LLP case types through 3 months

Demographics


Age 

LLP Hire Age Demographics first 3 months

Race

LLP Hiring Race Demographics

Zip Codes 
[Coming Soon]

Income
[Coming Soon]

The current data set is too small to run these comparisons.  Additionally, income data won’t be available until disclosures are provided.  Some of these data points may be available next month. 

Average Total Ticket Price


Insufficient data to report as none of the cases have closed yet.  Once a case closes a total value is calculated and that data will appear here for comparison between the two types of service providers, attorneys, and LLPs.

Average Matter Duration


Insufficient data to report as none of the cases have closed yet.  Once a case closes the matter duration is calculated.  That data will appear here for comparison between the two types of service providers, attorneys and LLPs.

Client Satisfaction


Insufficient data to report as none of the cases have closed yet.  Once a case closes a client satisfaction survey is sent to all clients.  That data will appear here for comparison between the two types of service providers, attorneys and LLPs.

Methodology


The data contained in this report is generated by our proprietary case management software which tracks data points for all matters regardless of whether those matters are assigned to an attorney or an LLP.  This allows the firm to compare the two groups from any point in time to determine similarities and differences such as those reported below.

Data is collected at the time the client retains the firm, as part of the financial disclosure process, and at the conclusion of the matter.

Where actual data is compared to forecasts, the forecast is based on historical performance, growth trends, staffing, and other resources as well as team input.  Forecasting used in this report is generally done monthly.

By: MFL Team

Posted October 04, 2024

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