Caralee: That is a great question, and I appreciate it. I am actually going through this process myself right now, and experiencing it firsthand has been incredibly eye-opening. One of the biggest challenges, I think—both in my profession and in the legal field—is remembering that while professionals are comfortable navigating these systems, most clients are not.
For many people, divorce is an entirely new experience. They have never been through it before, and it is an intimidating and overwhelming process. The legal system itself can feel authoritarian, and clients often feel like they are in trouble just for being there. There is a lot of fear—fear of the unknown, fear of the court system, and of course, the emotional weight of the divorce itself. Clients are bringing grief, anxiety, and helplessness into an already stressful situation, and those emotions are some of the most intense and difficult for humans to process. When people are in that state, they are not at their best, and that is something I have to remind myself as a therapist. My office may feel familiar to me, but for my clients, it is unfamiliar and sometimes even intimidating. Attorneys can benefit from keeping that same perspective—understanding that their clients are likely feeling vulnerable and out of their depth.
One of the challenges I often hear about—and I hope this is not as common as it seems—is that some clients feel like their attorneys drop them because they are “too emotional.” I have heard this most often from women, who say they felt anxious, overwhelmed, or had a lot of questions, and then suddenly found themselves without representation. Now, I do not know if that is the actual reason attorneys let them go, but that is the perception these clients are left with. That feeling of being abandoned or dismissed only adds to their distress.
One of the most helpful things attorneys can do is focus on clear, consistent communication. Many clients do not fully understand what their attorney’s role is, what is expected of them as the client, or what steps come next in the process. When they do not have that information, it adds to their fear and uncertainty, making them harder to work with. Regularly explaining things—such as what is happening, why certain legal actions are being taken, what the other side is arguing, and what the client needs to do—can make a huge difference. Even outlining choices clearly, like “I can handle this for you at an additional cost, or you can handle it yourself,” helps clients feel more informed and in control.
As a therapist, my job is to help people communicate effectively and clarify misunderstandings. I do not know how much training attorneys receive in communication, but in my personal experience, I have had to fire attorneys because I felt they were not clearly explaining things to me or advocating for me in a way that I understood.
I believe most attorneys have empathy for their clients, but they also have to stay within their professional role. Acknowledging the emotional aspect of divorce, rather than trying to minimize it, can be helpful. Even something as simple as saying, “I understand this is a difficult and emotional process. I highly recommend you seek therapy to help you process these feelings, so that when we meet, we can focus on the legal aspects more effectively,” can be beneficial. Many people do not naturally think to seek therapy during a divorce, but having that recommendation from their attorney might encourage them to get the support they need, making the entire process smoother for everyone involved.